Magnet Fever
Shipping Policy
Operated by Magnet Fever LLC
Effective Date: May 15, 2026
Last Updated: August 20, 2026
South Carolina
We want you to know what to expect when ordering from Magnet Fever. The following policy explains our processing times, shipping rates, estimated delivery times, tracking, and how to contact us if there is a problem with your shipment.
Order Processing
Most orders ship within 1 business day after we receive all required photos, personalization details, and payment.
If additional information, corrected photos, or personalization details are required from you, production and shipping may be delayed until the necessary information is received.
Processing may also take longer during holidays, unusually high-volume periods, or special events. If we anticipate a significant delay with your order, we will make reasonable efforts to notify you.
You will receive an order confirmation after your purchase and a separate shipping confirmation with tracking information once your order has been shipped.
Shipping Method & Estimated Delivery
Once your order ships, delivery typically takes 3–7 business days depending on your location within the United States and the shipping carrier.
Delivery estimates begin after the order has been processed and transferred to the carrier.
Carrier delays, weather, holidays, and other circumstances outside our control may affect the actual delivery date.
Shipping Rates
We currently offer flat-rate shipping of $6.99 on U.S. orders.
Your shipping charge will be displayed during checkout before you complete your purchase.
If our shipping rates change in the future, the shipping amount displayed at checkout at the time of your purchase will apply to your order.
Where We Ship
We currently ship to all 50 U.S. states.
We do not offer international shipping at this time.
Tracking Your Order
Once your order ships, we will send tracking information to the email address provided with your order.
Tracking information may take some time to update after the carrier receives the package.
If you have not received tracking information within 2–3 business days after submitting all required photos, personalization details, and payment, contact us at hello@magnetfever.com and include your order number.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrectly produced due to an error by Magnet Fever, contact us at hello@magnetfever.com within 14 days of delivery.
Please provide:
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Your order number
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A clear description of the issue
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Clear photos of the item
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Photos of the packaging when the issue involves shipping damage
We will review the information provided and may offer an appropriate resolution such as a replacement, store credit, or refund.
For additional information, please review our Return, Refund & Cancellation Policy.
Lost, Delayed, or Missing Packages
Once an order is transferred to the shipping carrier, delivery may be affected by carrier delays, weather, holidays, incorrect or incomplete addresses, and other circumstances outside our direct control.
If your package is significantly delayed, appears lost in transit, or is marked delivered but you have not received it, contact us at hello@magnetfever.com.
We will review the available tracking information and assist with the carrier's investigation or claim process when applicable.
Packages that are marked as successfully delivered by the carrier will be reviewed on a case-by-case basis. Replacement or refund is not guaranteed when carrier tracking confirms successful delivery.
Customers are responsible for providing a complete and accurate shipping address when placing an order. Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.
Questions About Shipping?
We're happy to help with questions about your order or shipment.
Business Name: Magnet Fever
Legal Entity: Magnet Fever LLC
Email: hello@magnetfever.com
Phone: (803) 900-9770
Website: www.magnetfever.com
Hours: Monday–Saturday, 8:00 AM–8:00 PM Eastern Time