MAGNET FEVER LLC

Shipping Policy

Effective Date: May 15, 2026 • Last Updated: July 12, 2026 • South Carolina

Order Processing

Most orders ship within 1 business day after we receive all required photos, personalization details, and payment. If we need additional information from you, production and shipping may be delayed until we receive it.

During holidays, high-volume periods, or events, processing may take longer. If there is a significant delay, we will do our best to notify you.

You’ll receive a confirmation email when you order and a second email with tracking as soon as your order is on its way.

Shipping Method & Delivery Time

Once your order ships, delivery typically takes 3–7 business days depending on your location within the U.S. Most orders arrive within about a week of ordering.

Shipping Rates

We offer flat-rate shipping of $5.99 on all U.S. orders. Your shipping cost is always shown at checkout before you pay — no surprises.

Where We Ship

We currently ship to all 50 U.S. states. We do not offer international shipping at this time.

Tracking Your Order

As soon as your order ships, we’ll email you a tracking number so you can follow it to your door.

If you haven’t received tracking within 2–3 business days after submitting all required photos, details, and payment, email us at hello@magnetfever.com and we’ll check on it right away.

Damaged, Defective, or Incorrect Orders

We stand behind the quality of our magnets.

If your order arrives damaged, defective, or incorrect due to our error, email us at hello@magnetfever.com within 14 days of delivery with your order number, a clear description of the issue, and clear photos of the item and packaging.

If your item arrives damaged, defective, or incorrectly produced due to our error, we may offer a replacement, store credit, or refund at our discretion after reviewing the issue.

Lost or Delayed Packages

Once your order ships, delivery is handled by the carrier, and delivery times can occasionally be affected by carrier delays, weather, incorrect addresses, holidays, or other circumstances outside our control.

We are not responsible for packages delayed, lost, undelivered, or marked delivered due to carrier-related issues, incorrect shipping information, weather, or other circumstances outside our control. We cannot guarantee replacement for packages that the carrier confirms as delivered.

That said, we’re here to help. If your package is delayed, lost, or marked delivered but not received, email us at hello@magnetfever.com and we’ll do everything we can to assist you, including helping you file a claim with the carrier when applicable.

Questions?

We're a small, hands-on team and we're always happy to help. Reach us anytime at hello@magnetfever.com.