Privacy policy

MAGNET FEVER LLC

Privacy Policy

Effective Date: May 15, 2026 • South Carolina

This Privacy Policy describes how Magnet Fever LLC collects, uses, and protects your personal information when you visit our website, place an order, or interact with us at in-person events. By using our website or placing an order, you agree to the practices described in this policy.

1. Information We Collect

We collect information necessary to process and fulfill your order, including:

• Contact information: name, email address, phone number
• Shipping and billing address
• Payment information (processed securely through third-party processors — we do not store full card numbers)
• Uploaded photos and images
• Personalization details (names, dates, captions, pet information, etc.)
• Order history and communications with us

2. How We Use Your Information

We use your information solely to:

• Process and fulfill your custom order
• Communicate with you about your order or inquiries
• Improve our products and services
• Comply with applicable legal obligations

We do not sell your personal information to third parties.

3. Information We Obtain from Third Parties

Our website is hosted and operated through Shopify, which collects and processes customer data including name, email address, shipping address, payment information, and order history as part of providing e-commerce services. For more information, visit shopify.com.

Photo uploads are handled through a third-party application that processes and stores your submitted images on our behalf solely for order fulfillment purposes. We also maintain business pages on social media platforms including Facebook, Instagram, and others, which may collect information about users who interact with our pages
or content subject to those platforms’ own privacy policies. Magnet Fever LLC does not control the data practices of Shopify, our photo upload provider, or any social media platform and encourages you to review their respective privacy policies.

4. Cookies

Like most websites, our site uses cookies and similar tracking technologies to power and improve your browsing experience, remember your preferences, and help us understand how visitors interact with our site. Shopify may also place cookies on your device as part of operating our store. Most browsers accept cookies by default; you can choose to remove or reject cookies through your browser settings, though doing so may affect certain features or functionality of our site. For more information, visit shopify.com.

5. Uploaded Photos

Photos uploaded for order production are used solely to create your custom product. We do not use your photos for marketing, advertising, or any other purpose without your explicit written consent. We implement reasonable security measures to protect your uploaded images, though no internet transmission can be guaranteed as
completely secure.

6. Data Retention

We retain your order information and uploaded images for a reasonable period as necessary to fulfill orders, address customer service inquiries, and comply with applicable legal obligations. To request deletion of your personal data, contact us at hello@magnetfever.com.

7. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information directly from children under 13. If you are the parent or guardian of a child who has provided personal information to us, please contact us at hello@magnetfever.com to request its deletion.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of the data we hold about you, the right to restrict or object to certain processing, and the right to data portability. To exercise any of these rights, contact us at hello@magnetfever.com.
We will respond to all requests in a timely manner and will not discriminate against you for exercising your rights. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect when posted with a revised date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us
Business Name: Magnet Fever LLC
Email: hello@magnetfever.com
Website: www.magnetfever.com
Hours: Monday–Saturday, 8:00 AM–8:00 PM EST